Privacy Policy

At DevDan Building Materials, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit devdanbuildingmaterials.com or interact with our business.

1. Information We Collect

Information you give us directly

• Contact form — full name, email, phone number, subject, and message.
• Newsletter / technical update sign-up — email address.
• Book a Showroom Visit form — full name, phone number, email (optional), preferred date/time, and what you're interested in seeing (optional).
• Orders and account information — when you purchase through our shop, we collect billing and delivery details (name, address, phone, email) to fulfil your order, via WooCommerce.
• Payment information — payments are processed securely by Paystack. We do not store your card details on our servers.
• Social login — if you choose to sign in using Facebook, Google, or X, we receive basic profile information (name, email) from that provider to create or access your account.
• Comments — if you leave a comment, we collect the content of the comment, your IP address, and browser user agent string to help with spam detection.

Information collected automatically

• Analytics — we use Burst Statistics, a privacy-friendly analytics tool, to understand how visitors use our site. It does not use cookies or store personal data that identifies you individually.
• Device and usage data — IP address, browser type, and pages visited, collected automatically as part of normal website operation and security monitoring.

2. How We Use Your Information

• To respond to inquiries and provide customer support
• To process and fulfil orders, including generating invoices and packing slips
• To confirm showroom visit bookings
• To send newsletters and product updates (only if you've subscribed — you can opt out anytime)
• To improve our website, products, and services
• To detect and prevent spam or fraudulent activity

3. Cookies

If you leave a comment on our site, you may opt in to saving your name, email, and website in a cookie for your convenience on future comments. These cookies last for one year. If you log in to an account, we also set cookies to keep you logged in and remember your display preferences.

If you visit our website in another language via our translation feature, a cookie may be used to remember your language preference.

4. Third-Party Services

We work with a small number of trusted third-party services to operate our website and shop. Each only receives the data needed to perform its function:

• Paystack — payment processing
• WooCommerce — order and shop management
• Burst Statistics — privacy-friendly website analytics
• Akismet — spam detection on comments
• Nextend Social Login — sign-in via Facebook, Google, or X
• WP Mail SMTP — reliable delivery of transactional and notification emails
• Weglot — website translation

These providers may collect data independently under their own privacy policies. We recommend reviewing their policies if you'd like more detail on how they handle data.

5. How Long We Retain Your Data

Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. Order and account information is retained as long as needed for legal, accounting, and business purposes. Form submissions (contact, newsletter, showroom bookings) are retained until you request removal or unsubscribe.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data, subject to legal or administrative obligations we must keep
• Opt out of marketing communications at any time
• Manage cookie preferences through your browser settings

7. Data Security

We implement reasonable technical and organizational measures to protect your data, and access is restricted to authorized personnel only.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this policy, please contact us at devdan.ng@gmail.com or call +234 903 642 4693.